Privacy Policy

1. Information We Collect

AutoRepairCost.net is a car repair cost estimation tool. We collect two categories of information:

1a. Anonymous Usage Data

• Usage Data: Pages visited, time spent, referring URLs (via Google Analytics)
• Device Data: Browser type, device type, approximate location (country/city level)
• Tool Inputs: Vehicle brand and repair type selections (not personally identifiable)

1b. Information You Voluntarily Submit

If you choose to use our quote request form, we collect the personal information you enter:

• Name
• Phone number
• Email address
• Car make and model
• Location (suburb or postcode)
• Repair details (any additional information you provide)

All form fields are optional — you only provide what you choose to submit.

2. How We Use Information

Collected data is used solely to:

• Improve our repair cost estimation accuracy
• Understand which repair types are most searched
• Optimize website performance and user experience
• Serve relevant advertisements (via Google AdSense)
• Respond to quote requests submitted through our form

We do not sell, rent, or share your personal information with third parties except as described in Section 3 (service providers who process data on our behalf).

3. Third-Party Services

We use the following third-party services:

• Google Analytics (GA4): Tracks website usage. Google Privacy Policy
• Google AdSense: Serves advertisements. Uses cookies for ad personalization. Google Ads Policies
• Cloudflare: Provides CDN and security. Cloudflare Privacy Policy
• Web3Forms: Processes our quote request form submissions and delivers them to us via email. Web3Forms acts as a data processor on our behalf. Web3Forms Privacy Policy

4. Cookies

We use essential and analytics cookies. You can control cookie preferences through your browser settings. Third-party services (Google Analytics, AdSense) may set their own cookies.

5. Data Retention

• Google Analytics data: Retained for 14 months, then automatically deleted.
• Quote form submissions: Delivered via email to the site operator and retained in email correspondence. You may request deletion at any time (see Section 6).

We do not store personally identifiable information in any database or server we operate beyond email delivery.

6. Your Rights

Under Australian Privacy Principles (APPs), you have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data (including form submissions)
• Opt out of analytics tracking
• Lodge a complaint with the Office of the Australian Information Commissioner

To exercise any of these rights, please contact us.

7. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us.